Privacy Policy

Effective Date: January 1st, 2024

 

Welcome. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect your data, as well as your rights and choices.

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1. Information We Collect

We may collect the following types of information:

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Personal Information:

• Name, email address, phone number, business name, and other contact details.

• Billing information (e.g., payment method, billing address).

Usage Data:

• Details about your interactions with our website, including IP address, browser type, pages viewed, and time spent on the site.

Information from Minors:

• Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors under 13 in the U.S. or under the age of digital consent (typically 16) in the U.K. or E.U. If we become aware that we have inadvertently collected such data, we will promptly delete it.2.
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2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.

• To communicate with you regarding your requests, inquiries, or transactions.

• To process payments and prevent fraud.

• To comply with legal obligations and resolve disputes.

• To offer personalized content and advertisements (with consent where required).

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3. Sharing Your Information

We do not sell your personal information. However, we may share data with:

• Service Providers: Companies that assist us with payment processing, website hosting, and analytics.

• Legal Authorities: When required to comply with applicable laws or legal processes.

• Other Parties: With your consent or at your direction.

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4. Your Rights

Depending on your location, you may have the following rights:

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United States:

• Under the California Consumer Privacy Act (CCPA), California residents can request to know, delete, or opt out of the sale of their personal information. Minors under 16 must opt-in to data sales, and we require parental consent for minors under 13.

United Kingdom and European Union:

• Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your data and restrict or object to processing.

Australia and New Zealand:

• You may request access to or correction of your personal information, and you have the right to lodge a complaint with your local privacy authority.

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5. Data Security

• We use technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Children’s Privacy

• Our services are not directed to children under the age of 13, and we do not knowingly collect their data. For minors between the ages of 13 and 16, where applicable, we require opt-in consent for data collection or use.

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7. International Data Transfers

• We may transfer and process your data in countries outside your own. When doing so, we ensure adequate protections are in place to safeguard your information.

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8. Changes to This Policy

• We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website.

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9. Contact Us

• If you have any questions or concerns, please contact us at support@spotlessratings.com

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